ENES

Free course

LTL for brokers.

How less-than-truckload freight actually works — written for people selling and running it, not for people who already know. Seven modules, worked examples, and the specific mistakes that quietly take margin out of a shipment you thought was profitable.

7 modules~71 min total21 self-check questionsNo sign-up
Start module 1
  1. 01

    What LTL actually is

    How less-than-truckload freight physically moves, why it is priced so differently from a truckload, and when it is the wrong mode entirely.

    • Describe how a shipment travels through an LTL network
    • Explain why LTL pricing is not simply distance × weight
    • Choose between LTL, volume, truckload and parcel for a given shipment
    8 min3 self-check questions
  2. 02

    Describing freight correctly

    Class, NMFC, density and dimensions — what they mean, how carriers verify them, and why a wrong description is the most common way a broker loses money.

    • Calculate density and convert it to a freight class
    • Explain the difference between class and NMFC
    • Recognise the descriptions most likely to trigger a reweigh or reclass
    12 min3 self-check questions
  3. 03

    What a shipment really costs

    Base rate, fuel surcharge, accessorials, tariffs, discounts and minimums — how a carrier builds a number, and where the charges you did not quote come from.

    • Break an LTL invoice into its component charges
    • Explain how discounts, minimums and FAK interact
    • Anticipate the accessorials a shipment will attract before you quote it
    12 min3 self-check questions
  4. 04

    Quoting, margin and when to walk

    How to price freight so you keep the customer and the margin, what a healthy LTL margin looks like, and how to recognise business worth losing.

    • Price a shipment with a defensible margin
    • Explain buy, sell and margin at each tier of a rate stack
    • Identify freight that is not worth winning
    10 min3 self-check questions
  5. 05

    Executing without losing money

    The BOL, the tender, the pickup and the tracking — the operational habits that stop a profitable quote turning into an unprofitable shipment.

    • Explain what the BOL commits you to
    • Distinguish booking from tendering from dispatch
    • Run a shipment so problems surface early enough to fix
    10 min3 self-check questions
  6. 06

    When it goes wrong

    Reweighs, reclasses, damage, shortages and claims — how to dispute what is worth disputing and how to keep a bad shipment from becoming a lost customer.

    • Decide when a reweigh or reclass is worth challenging
    • Protect a damage claim at the moment of delivery
    • Handle a failure in a way that keeps the account
    10 min3 self-check questions
  7. 07

    Getting paid

    Invoice audit, settlement and cash flow — the unglamorous half of brokerage where the margin you quoted either survives or quietly disappears.

    • Audit a carrier invoice against what you quoted
    • Explain why a broker's cash position is structurally tight
    • Set billing practices that protect margin without annoying customers
    9 min3 self-check questions

Then what?

Providence TMS does the parts of this that should not be manual — rating every carrier at once, catching corrections before they reach your margin, and invoicing when a load is genuinely ready.

Screenshots are from the product, which is in English.

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