Parcel
Most of the money is not in the billing errors
A parcel audit recovers what the carrier billed wrong. That is worth having, and it is the smaller number. The bigger one is in what you shipped, how you shipped it, and what you agreed to pay for it — the box that bills more than it weighs, the overnight that crossed town, the discount that stopped applying two years ago. We do the analysis that finds it, the negotiation that fixes the contract, and the audit that keeps it honest.
Parcel spend analysis, carrier contract negotiation with UPS and FedEx, and parcel audit — including the dim weight and zone charges that never show up as billing errors.
Four things, delivered as a service
The rest of the Providence platform is software you run. Parcel is people who do the work, with the platform underneath. You can take one of these or all four.
Analysis
Hand us your package-level detail. You get back what you actually spend and why — billed weight against real weight, where the discount stops working, which zones and accessorials carry the cost, and a ranked list of what to change with a dollar figure on each line.
Negotiation
We take the analysis to the carriers and negotiate against it, with the agreement written in your name. If you ever leave us, the pricing goes with you — that is not the part we hold onto.
Audit
Invoices checked against the agreement, service failures claimed, and the findings written up as action items rather than a spreadsheet you have to interpret. This is the outsourced-service kind of audit, not the in-transit kind we run on LTL.
Marketplace blankets
Not yet shipping the volume to earn an agreement worth negotiating? Ship on marketplace blanket rates in the meantime, and move onto your own contract once the volume justifies it — which is the point the other three services exist to get you to.
What the analysis actually looks for
Not a list of disputed charges. A list of decisions, each with what changing it is worth.
Boxes that bill more than they weigh
Dimensional weight against actual, carton by carton. The carriers keep tightening how dimensions are measured and rounded, and most shippers have not revisited their packaging since. We show which cartons cost you the difference and what changing the box is worth.
Service levels nobody chose
Overnight on a package that went across town. Air where ground arrives the same day. These are not billing errors — the carrier charged exactly what was asked of it — which is precisely why an audit never finds them.
A discount that quietly stopped working
Your discount is tiered, and your freight moved. We show the effective discount you are actually realizing against the one your contract entitles you to, and where the minimum charge floor is eating it entirely.
Everything added on top
Residential, address correction, delivery area, fuel. Accessorials are where the quoted discount goes to die, and they are the part of the agreement least likely to have been negotiated at all.
Why the number survives your CFO
Most savings analyses get half-adopted. The recommendations that do not hold up take the credible ones down with them. Ours is built the other way around.
Ranked by defensibility, not size
Every opportunity is labelled by what backs it: measured on your own invoices, documented elsewhere but untested here, or modelled from data we do not yet hold. The basis column comes first, before the dollar figure.
Estimates never touch the total
Only things measurable on your own bills are bridged into the headline number. Everything modelled sits in a separate register. One unproven line next to a proven one is how a whole analysis gets waved off.
Every figure traces to a billed line
The evaluation is produced from your own package-level detail, and any number on it can be walked back to the invoice line it came from. Nothing is asserted that you cannot check against your own file.
The open questions are printed
What the data cannot answer, what looks wrong in it, and what we chased and abandoned all appear in the report — not in a footnote. A finding we dropped stays visible so nobody rediscovers it next quarter.
The savings a parcel-only firm cannot quote
You have two hundred packages a week going into Atlanta. Move them as one LTL shipment into the carrier's hub there and inject them for final delivery, and you stop paying line haul two hundred times. Zone skipping is one of the largest levers in parcel, and a parcel-only consultancy can identify it but cannot price it — pricing it takes an LTL rate, an LTL carrier and someone who knows what that lane actually costs.
We already have all three. Parcel, LTL and truckload run on one rating engine here, so a cross-mode recommendation comes with a real number attached instead of a suggestion to go look into it.
The parcel practice is run by people who built carrier pricing from the inside — not as a line on a credentials slide, but because knowing how a discount schedule is constructed is what tells you which parts of it will move in a negotiation.
Where parcel spend actually leaks
The lines an audit never reaches, and what each one is worth.
Parcel Audit Recovers Refunds. That's the Smaller Number.
Parcel audit finds billing errors and files the claims. That's real money, and it's the smaller half. The bigger half is in what you shipped and how — and an audit is not built to find it.
Jun 2026ParcelThe Box That Bills More Than It Weighs
Dimensional weight means you pay for air. The divisor, the rounding rules, and how to find which of your cartons are quietly costing the most.
Mar 2026ParcelWhere Your Parcel Discount Quietly Stops Working
Your contract says one number. Your invoices say another. Tier drift and the minimum charge floor explain most of the gap.
Apr 2026Send us three months of invoices
That is all the analysis needs. You get back what you spend, where it leaks and what each fix is worth — before you decide whether you want us to do anything about it.