Freight Audit, Before the Invoice

We audit your LTL while the freight is still moving

Conventional freight audit and pay (FPA) works from the invoice, because the invoice is the document it receives. On LTL, Live Audit checks the shipment in transit and raises the discrepancy with the carrier before a final invoice is ever produced — while they can still look it up, and while you still have leverage.

In-transit audit is an LTL capability. Parcel is audited as a service against the agreement, and truckload against what was tendered — same platform, different mechanics, because the modes give you different evidence at different times.

Live AuditHybrid Rating EngineCredentialed Data SyncAI-Driven AutomationMarketplace CollaborationLean Six Sigma ProcessAI Supported Process AutomationError-Proof Load CreationWhite-Labeled LoginsSeamless Platform IntegrationGuided Shipment EntrySmart Exception HandlingEmpower Non-Experts

97%

of invoices went out right the first time — billed a week ahead, with loads still moving.

The 3PL this platform was built inside invoiced the previous week's shipments every Wednesday, while some of those loads were still in transit. Only 3% needed a credit or a rebill afterwards. That was done with an operations team doing by hand what the audit now does automatically. It is where the approach comes from, not a Providence customer result.

What is live freight audit?

Live freight audit is the audit half of freight audit and pay (FPA), run during the shipment instead of after it. On LTL, which is where the carrier produces verifiable weight and dimension evidence while the freight is still in its hands, that is what we do. A conventional FPA process compares a carrier invoice against a contract once the load is already delivered and billed, so every finding becomes a dispute over a document both sides have to reconstruct. Our free course explainshow to dispute a correction and what evidence actually decides it. Live Audit watches the load as it moves, so a reweigh, a reclass, an accessorial or a service failure is caught while the carrier can still verify it — and the correction happens before the invoice is cut, not after it is paid. Paying your carriers stays yours: AR/AP settles the bill from inside the platform, without routing your money through anyone else.

Audited in transit

Every LTL shipment is checked as it moves — weight, class, accessorials, service level. We level set with the carrier while the freight is still on their dock and the details are still verifiable, not months later from a scanned bill.

Root cause, not just a variance

The system tells you why the number moved, then applies your rules for what to do about it. The resolution logic was written by people who spent their careers arguing these charges with carriers, not inferred from a rate table.

Notified the moment it happens

A discrepancy notifies whoever manages that freight instantly and opens the correction workflow with it. The chase runs on its own, around the clock, instead of waiting on somebody to work a variance report.

Keep the provider you have

Live Audit runs upstream of settlement, so it works alongside whoever pays your freight bills today. The same engine that audits also rates the load up front. Use our interface, wire it in over the API, or port the audit on its own into the TMS you already run.

How the audit runs

Three steps, all of them finished before the invoice shows up:

1. Connect

Sync your data (shipments, rates, contracts, APIs, documents). Set up audit logic with our easy onboarding.

2. Detect

The system continuously checks each load for errors and missing info as soon as it’s booked or updated.

3. Resolve

The discrepancy goes back to the carrier while the load is still in their hands, and the correction lands before billing. Settlement then gets a bill that is already right.

Live Audit Example

Bring us your worst invoice

Send the load that got rebilled, reclassed or hit with an accessorial nobody expected. We will walk you through what Live Audit would have caught, and when it would have caught it.

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